Can I return the products?
All purchases made at the online stores are eligible for a return within 14 days. However, in case of any hesitation, we strongly recommend that you consult with us before purchasing so that we can advise you and find suitable product right away. This eliminates the time-consuming return and exchange process and saves you the cost of the return.
I would like to exchange my purchased product for another product. How should I do it?
Please email us your order details and which products you would like to exchange. We’ll give you more specific instructions on how to exchange. The process of product exchange is also described in the Terms of Sale